We listen. We build relationships that last.
A key factor in our successful relationships is the fact that we listen, and we listen well.
It sounds like such a simple thing, but we work to understand exactly who you are, what matters to you and what successful achievement of your hopes and aspirations entails.
By building such a personal relationship with you from the very start, we’re perfectly positioned to formulate the very best financial plan for you that continues to work for your needs as we move forward together over time.
In our most recent client survey, 95% of respondents reported being ‘very satisfied’ with our ability to understand their needs, goals and objectives.
We’re careful. We’re meticulous. We get it right for you.
Our knowledge of the financial markets is second to none. Which means you benefit from the most appropriate financial products, each tailored to your values and objectives.
We deliver the financial results you need for peace of mind and a better way of life.
In our most recent client survey, 100% of respondents said they believed working with us has helped or will help them to achieve their financial goals.
We speak your language.
We steer clear of jargon, ensuring that you always know exactly where you are throughout your financial journey with us. And we understand just how important it is that you know when you want to speak to us about anything, we’ll be there.
91% of our clients said they were ‘very satisfied’ with the speed of response they receive from their adviser.
We come highly recommended.
In our 2021 client survey, 100% of those surveyed said they would recommend us to family, friends or colleagues and 100% of respondents said they were ‘mostly’ or ‘very satisfied’ with the service received.
For eight consecutive years, we’ve been awarded Top Rated Adviser status by VouchedFor, the UK’s leading customer review site for financial advisers, solicitors and mortgage advisers.
This year, we’re delighted to say that we’ve now also qualified as a VouchedFor Top Rated Firm! In fact, we’re Stone’s only Top Rated Firm in 2023.
We have more than 160 5-star reviews on VouchedFor. That’s more than 160 happy clients who were so pleased with our service that they gave us the highest satisfaction rating possible, which is just as it should be.